ThoughtWorks Designs Great Employee and Guest Wi-Fi Experiences with Mist

Mist Learning WLAN is a Key Enabler for Open Seating, Mobile Videoconferencing, Guest Wi-Fi and Other Strategic Global Initiatives

CUPERTINO, Calif., Oct. 03, 2018 (GLOBE NEWSWIRE) — Mist, a pioneer in self-learning networks powered by Artificial Intelligence (AI), announced today that ThoughtWorks, a leader in technology strategy and software design and delivery services, has selected Mist’s AI-driven Wireless LAN (WLAN) for global Wi-Fi. With Mist, ThoughtWorks now has a predictable and reliable Wi-Fi infrastructure that is key to supporting strategic IT initiatives like open seating, mobile videoconferencing and guest Wi-Fi. This, in turn, helps the company lower IT costs, improve employee productivity and offer better value to its clientele. 

“We are a Wi-Fi first company,” said Kevin Fenn, Global Head of Networks at ThoughtWorks. “Most offices are open seating, with little or no fixed desks nor wired connectivity. This means the WLAN has to work consistently, reliably and with the highest performance. The Wi-Fi system from our prior vendor really struggled with roaming and real-time Radio Resource Management (RRM), which became a top priority for my team to fix with a new WLAN platform.”

There were additional requirements for finding a new WLAN solution. The company also hosts many partners and clients in their offices who require simple and reliable access to a guest Wi-Fi network. “It was a huge headache to manage guest Wi-Fi across 86 Cisco WLAN controllers globally. We needed a new solution that could dramatically simplify Wi-Fi operations and add more control over wireless operations through software automation,” continued Fenn. ThoughtWorks’ employees are also heavy users of video communications with thousands of video calls made per day, globally.

ThoughtWorks considered various WLAN vendors to determine who could best meet these objectives and take the ThoughtWorks wireless network to the next level. Ultimately, the company chose the Mist Learning WLAN.

“Only Mist leverages AI inside the WLAN platform to automate mundane tasks, improve Wi-Fi reliability, accelerate troubleshooting and give insight into the wireless user experience,” said Fenn.

The global rollout of the Mist Learning WLAN is scheduled for full completion in 2018, covering all ThoughtWorks offices in EMEA, NA, LATAM, Australia, China, India and Singapore. This deployment includes approximately 500 Mist AP41 and AP61 Access Points, plus Mist’s Wi-Fi Assurance and Marvis Virtual Network Assistant (VNA) cloud services.  

For a more detailed description of this deployment, please download the full case study here.

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About Mist
Mist built the first AI-driven wireless platform with the world’s first virtual IT assistant. The Mist Learning Wireless LAN makes Wi-Fi predictable, reliable and measurable by providing unprecedented visibility into the user experience and by replacing time consuming manual IT tasks with proactive automation. In addition, Mist is the first vendor to bring enterprise-grade Wi-Fi, BLE and IoT together to deliver personalized, location-based wireless services without requiring battery-powered beacons. All operations are managed via Mist’s modern cloud architecture for maximum scalability, agility and performance.

The Mist team consists of leading experts in wireless, data science and cloud, who are responsible for building the largest and most advanced networks in the world. Founded in 2014, the company is based in Cupertino, CA and funded by top investors, including Lightspeed Venture Partners, Norwest Venture Partners, GV (formerly Google Ventures), and Kleiner Perkins. For more information, visit

About ThoughtWorks
We are a software company and a community of passionate, purpose-led individuals. We think disruptively to deliver technology to address our clients’ toughest challenges, all while seeking to revolutionize the IT industry and create positive social change.

Media Contact
Tanaya Lukaszewski
Offleash for Mist
(916) 712 – 3791
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